Customer Service Agent in Madison,MS
Posted August 16, 2025
Madison, MS
Full Time, Part Time
$18 - $24 per year
Position Summary
Job Title: Customer Service Agent Organization: American Airlines Worksite: Madison, MS Application Deadline: Approaching.
Compensation: $18-$24/Year (approx. $0/Hour) Benefits: Full benefits are provided to eligible employees.
Responsibilities
The core of this role involves leveraging your skills in your professional skills within the Airlines, Customer Service, Aviation sector.
About the position
A job with American Airlines can take you places! Recognized as one of the best places to work, expect strong pay, Total Rewards benefits and unmatched opportunities for growth. Currently hiring Customer Service Agents to interact with customers in a courteous, efficient, friendly and professional manner.
Responsibilities
- Promote and sell air travel to the traveling public or freight forwarders.
- Provide assistance with passenger check-in and cargo acceptance.
- Interpret government rules and requirements for domestic and international travel or cargo shipments.
- Meet and dispatch aircraft within established times.
- Provide assistance to distressed passengers and customers.
- Protect company property and revenue.
- Provide for safe travel for all passengers.
Benefits
- Amazing Employee Flight Privileges: Enjoy flight privileges within the American Airlines global network.
- Comprehensive Health Benefits: Includes health, dental, vision, and life benefits.
- Paid Training and Time Off: We provide training and development programs to take your career to the next level and paid time off.
- 401(k) Program: Available upon hire with employer contributions after one year.